Download the PassportParking app from the App Store or Google Play. A web version is also available at m.ppprk.com. Please note: your wireless carrier’s message and data rates may apply.
The meter doesn't have the technology required to sync with our system. That’s why the parking enforcers have a handheld device that shows you have successfully paid.
The zone number is required to start your parking session and identifies where you are parked. You can find the zone number located on signage on the lot or on decals on the meter.
You will know your parking session has successfully started once you see the countdown timer on the screen.
If you can’t extend your time it could be because you have already reached the maximum stay allowed set by the parking operator.
To view your parking history you can use the app or website. Click on the sidebar ‘Parker History’ which has your previous parking sessions and access to receipts. The app only shows recently history for a full history, go m.ppprk.com.
Login to your account and click ‘Options’. Use the checkboxes to enable/disable the reminders.
Select "New Session" from the side menu to start a new parking transaction.
Managing Your Account
Login and select ‘Payment’ from the side menu. Select ‘Add Card. Enter your new card information and check the ‘Save payment info’ if you wish to save this card for future use. To delete a card, select ‘Payment’ from the side menu and choose the card you wish to remove, then ‘Delete Card’.
Login and select ‘Vehicles’ from the side menu. The app will save recent license plate numbers you've used before too!
To change your PIN number you will login to the app or website and select the ‘Reset Pin’ button on the first page. It will then ask you for your current card information on your account for security reasons. If you don’t know your old card information please send a bug report in the side menu.
Select ‘Send Bug Report’ report from the side menu with a description of the issue. We will research any discrepancies.
To change your email address you can use the app or website. Login and select ‘Profile’ from the side menu and then update your email.
To deactivate your account you must go to m.ppprk.com. Login and select ‘Profile’ and then hit deactivate account.
The verification code is a 3 digit code that verifies you have entered in the correct cell phone number or email when signing up. The PIN number is a four digit number of your choice that you will login with.